Privacy Policy
Last updated: June 1, 2025
Titan Performance Products ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
We collect the following categories of personal information when you interact with our website or place an order:
- Identity Information: Name (first and last), email address, phone number.
- Shipping & Billing Address: Street address, city, state, ZIP code.
- Payment Information: Credit and debit card transactions are processed by Accept.blue (operated by KAJA, Inc.), a PCI-compliant payment gateway. We do not store raw card numbers on our servers. Tokenized references may be stored for repeat orders if you elect to save a card.
- Order Information: Products purchased, quantities, order totals, and order history.
- Communications: Messages you send us via our contact form or email.
- Technical Information: IP address, browser type, device type, and pages visited — collected automatically via server logs and session cookies.
2. How We Use Your Information
- To process, fulfill, and ship your orders.
- To send order confirmations, shipping notifications, and receipts.
- To respond to customer service inquiries and support requests.
- To maintain your account and order history (if you create a customer account).
- To manage subscription orders (if you enroll in a recurring delivery plan).
- To detect and prevent fraud and unauthorized transactions.
- To comply with legal obligations and enforce our Terms of Service.
3. Third-Party Service Providers
We share information only with trusted third parties required to operate our business:
- Accept.blue / KAJA, Inc.: Payment processing. Your card data is transmitted directly to their PCI-compliant environment.
- Shipping Carriers (e.g., USPS, UPS, FedEx): Your name and shipping address are shared to fulfill orders.
- Email Delivery Service: Used to send transactional emails (order confirmations, shipping updates).
We do not sell your personal information to third parties. We do not use advertising networks or tracking pixels.
4. Cookies
We use essential cookies to maintain your shopping cart and session. We do not use advertising, tracking, or analytics cookies. For full details, see our Cookie Policy.
5. Data Retention
We retain order and customer records for a minimum of 7 years to comply with Florida tax and financial record-keeping requirements. You may request deletion of your account and personal data (excluding records required for legal compliance) by contacting us.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Opt out of marketing communications at any time by clicking "Unsubscribe" in any email.
7. Children's Privacy
Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
8. Jurisdiction
Titan Performance Products is operated from Plantation, Florida, USA. This Privacy Policy is governed by the laws of the State of Florida. By using our website, you consent to the processing of your data in the United States.
9. Contact Us
For privacy-related inquiries, contact:
Titan Performance Products
311 S State Road 7, Plantation, FL 33317
Email: support@titanperformance.store